Maintenance, repair service and support
Hardware and software maintenance for your durable products
Thinking ahead - beyond series production
Your product is alive and during the lifetime of your product many planned and unplanned events can occur. Important components are discontinued, undetected software errors occur or damaged devices need to be made fit again. We offer you the right services for all eventualities. From security monitoring of your software components to the repair of broken devices.
The discontinuation of your product, for example, does not release you from obligations such as warranty services, spare parts supply, take-back and disposal. So that you can continue to support your customers, we offer comprehensive after-sales service on request. We keep an agreed quantity of spare parts on hand for you and can continue to undertake repairs. If new security gaps appear in the software, we will support you with the necessary "bug fixes".
For your long-term protection and to meet official requirements, we can also archive all the tools and documents necessary for this.
- Security monitoring of your software components
- Repair of defective equipment
- Document storage and archiving
- Spare parts management
Your partner for the entire product life cycle